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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alexandra Franco

September 22, 2023

5  out of  5 rating by Alexandra Franco
"Working with this agency has been such a great experience! From working with Kristen, to all of the staff she has employed it has been a breeze. I feel so protected with the coverages I have, and confident that I know I have everything I need. Her office manager Amber has been very helpful whenever I needed her! So appreciative to have them!!"

Susan Adams

September 21, 2023

5  out of  5 rating by Susan Adams
"Kristen was recommended by a friend last year so we made the switch and are so pleased with their service. She has a friendly and knowledgeable staff and they have given us great advice and options. I highly recommend this agency!"

Anne Renkema

September 11, 2023

5  out of  5 rating by Anne Renkema
"This is the best experience I’ve ever had with an insurance agency. Amber is exceptionally helpful and knowledgeable. Great agency!"

Tim Crabtree

September 5, 2023

5  out of  5 rating by Tim Crabtree
"Kristen and her team have always been really responsive to our insurance needs and provided great advice on coverage at a very competitive price . If you are looking for a good agency, give them a call."

Babette Spacone

September 5, 2023

5  out of  5 rating by Babette Spacone
"I have been with Kristen at State Farm for many years. Kristen and her team are always immediately responsive regarding any question or concern. I can highly recommend Kristen if you are searching for an agent who is very knowledgeable and committed to providing excellent service."

Dennis Crabtree

September 5, 2023

5  out of  5 rating by Dennis Crabtree
"I’ve been insured by this office for over 20 years. Their service has always been great responding quickly to my needs. I have had one claim with them which was handled promptly and with great compassion."

Yasser Salah

August 10, 2023

1  out of  5 rating by Yasser Salah
"I have been with this office for more than 5 years. They barely call me back whenever I have questions or ask for help. One time, I called to file a claim, and they refused to help me and asked me to call the main company directly. When I called State Farm customer service to file the claim, they said, "Your agent could have helped you." The people in this office are really unprofessional, rude and do not show respect to their customers. I just recently knew from State Farm that I can change my agent. I wish I had known this a long time ago."

James Savoca

May 15, 2023

5  out of  5 rating by James Savoca
"I've had policies with Kristen's office for 10 years and am very pleased with the level of service that I receive. Amber and the rest of the staff are very attentive and helpful. I highly recommend Kristen's agency."

Emily Garden Hill

April 22, 2023

5  out of  5 rating by Emily Garden Hill
"I have my car insurance and renters insurance with Kristen’s office. Nikole set up my policies and was super knowledgeable and made the process super simple."

amanda franco

April 19, 2023

5  out of  5 rating by amanda franco
"Came here with multiple life insurance questions that were difficult to get answers for elsewhere and amber went above and beyond to make sure I knew exactly what I was signing and made sure I knew all my options! Made me feel even better choosing them! And the pricing is a major plus! 100% recommend !"

Subhashis Chatterjee

September 27, 2022

1  out of  5 rating by Subhashis Chatterjee
"I was paying 118$ per month for car insurance with allstate when I got repeated calls everyday from statefarm asking to switch.. I got quote of 112$ per month and I switched to statefarm... the service was in progress for next 6 months but after 1.5 month I got a letter that my insurance is cancelled for not having license on file..I have immediately searched emails and found only one email asking for license which I missed somehow.. next I called and provided the information.. but now statefarm told me that I have to pay 176$ per month and then they can start the service again...On top of this, major insurance companies are not willing to provide coverage now because of this lapse of coverage...people who want to start coverage with statefarm, good luck to them..👍🏻"

Tamela Jennings

April 26, 2022

5  out of  5 rating by Tamela Jennings
"Working with Kristen’s office these last few years has been a great experience. Her staff is knowledgeable and efficient. Amber provided extra time and education to help me pick the life insurance policies that were right for me and my family."

Britt Kemp

April 18, 2022

5  out of  5 rating by Britt Kemp
"Amber is always an excellent person to work with - whenever I reach out to her regarding my policy she responds quickly and professionally!"

Shelia Detweiler

March 2, 2022

5  out of  5 rating by Shelia Detweiler
"Kristin and her entire team are amazing! Specifically, Amber is always willing to go above and beyond to help with anything I need. They make each interaction simple and timely! I would definitely recommend them to any of my friends and family for all of their insurance needs!"

Danielle Lawson

February 3, 2022

5  out of  5 rating by Danielle Lawson
"Recently switched to Kristen, and am so happy I did. Her staff is super responsive and helpful in meeting our needs and answering any questions we have. We love working with them."

Junior Prieto

January 11, 2022

5  out of  5 rating by Junior Prieto
"Kristen along with her whole team are amazing! Amber is always going above and beyond to make sure I am happy whenever I get off the phone or leave the office. Thank you everyone for always being there when I need you! I highly recommend everyone that sees this to go and see them. I promise you won’t be disappointed!"

Sharon Suarez

June 17, 2021

5  out of  5 rating by Sharon Suarez
"I have been with State Farm and Kristen Kruger's office for an extended period of time. Amber is always extremely helpful and patient with questions as vehicles for my family have changed through out the years."

daniel hillsbery

February 4, 2021

5  out of  5 rating by daniel hillsbery
"I’ve been insured with Kristen Kruger for quite a while now. Absolutely love working with her office! Everyone there is super nice and helpful! Recently purchased a new vehicle and had them give me quotes on the ones I was looking at. They did quite a few quotes for me until I found the vehicle I wanted. They had the info back for me in no time! I would totally recommend them!! Good job everyone!! This is how customer service should be!!"

Haley Mannino

January 27, 2021

5  out of  5 rating by Haley Mannino
"I work with Jim Savoca and he is extremely friendly, responsive, and goes that extra step for the customer. I would highly recommend this office and especially that agent. Thank you for your hard work!"

Herrera Alejandra

September 4, 2020

1  out of  5 rating by Herrera Alejandra
"Horrible customer service by Jim Savoca. Did not want to help me at all and he is extremely rude. Specially since he stated that the office closed in 30min. It was only 1:22pm."

Mike Combs

July 21, 2020

5  out of  5 rating by Mike Combs
"Kristen and her team are great!"


April 29, 2020

1  out of  5 rating by Chill
"Jim and Amber at this State Farm location provided terrible customer service and were extremely rude to someone that just been in a car accident."

Dee Pond

September 28, 2019

5  out of  5 rating by Dee Pond
"Very helpful office for State Farm insurance."

Chance Osborne

August 22, 2019

5  out of  5 rating by Chance Osborne
"I can't say enough about this location. I recently had my first meeting with Jim here at this office and he instantly made me feel comfortable talking about things that are relatively new to me. He walked me through the process and gave his most knowledgeable advice to get me the lowest rate possible and yet make sure both my car and myself were fully protected. Even when I left the office, he was seeking out ways to save me money with the best coverage. When I walked into the office I was greeted within 30 seconds. I never once questioned their genuineness or ability to provide top notch customer service.I highly, highly recommend going to see Jim at this location. I won't be going anywhere else. In a world of revolving doors in regards to customer service--this location does not hesitate to go the extra mile or take the extra minute to ensure their customers are fully aware of their policies and protection. Thank you for being extraordinary!"

Arezoo Shahi

March 1, 2019

5  out of  5 rating by Arezoo Shahi
"I experienced possibly one of the very best customer service of all time. Kudos to Robert Smith and his excellent service! Any time I need anything he is so quick to respond and provide me with assistance. Thank you Robert!"